
Have you ever had a circumstance where you have been unsure about what to say to a customer, or an employee, or a potential partner?
Unlike the movies, we don’t usually have perfectly scripted lines that make for a happy ending.
Here are a few actual case studies. The names have been changed to protect the innocent.
1) You’re a contractor who works on a “cost-plus” basis. You give your customers an estimate before you begin any work, but the estimate is always too low.
The customers make changes, and usually, you are overly optimistic about the time it will take to complete jobs.
You have a customer who has been great to work with, but you’ve just realized that this project will be 20% over the original estimate of $450,000.
That means the project will be $90,000 over the original budget. How do you handle it?
2) You have a great employee who always does quality work, on time and on budget. But they don’t play well with others.
They like to control everything and do it all themselves, and they won’t ask for help, or really help anyone else.
The whole office is suffering. How do you handle this?
3) You have an opportunity to purchase a business that will strategically strengthen your business. The owner is in a hurry to sell and is pushing you to make a decision.
Only, you have 3 other important initiatives and really cannot devote the time to doing your due diligence on the potential acquisition for 3 months. How should you handle it with the other owner?
The cases are all different, but the solution to me is simple: Just tell them the truth.
Level with the customer about the changes and overages. Have a frank discussion with your employee. And tell the other owner that you’ll have time in 3 months to consider their offer.
Have a direct conversations and tell them the truth.
You’ll get to where you want to get faster, and you’ll eliminate the stress of worrying about what the other person is thinking. You’ll know.
All the best!
Bill
P.S. Whenever you are ready…here are 5 ways I can help you grow your business:
1) Join We Build EPIC Entrepreneurs
It’s our Facebook Group where entrepreneurs and business owners learn to build EPIC lives for themselves, their families, and their communities.
You’ll get daily tips, techniques, strategies, and tactics to grow your business. Click Here (If you are more of a Linked IN person, connect with me on LINKED IN.)
2) Subscribe to Our Podcast
You’ll learn success strategies and tactics from me and other entrepreneurs who’ve already done it!. Click Here
3) Grab a Copy of My Book
It’s your shortcut to building a business that can work without you! Download your free pdf copy here: Gift from Bill or order a hard copy Here.
4) Join ActionCLUB and be a Case Study
I’m putting together a new case study group right now…more details to follow….if you’d like to work with me to quickly build your profits and a better team.
5) Work with me and my team privately:
If you’d like to work directly with me to scale or multiply your business click Here to Book Your Free Strategy Session Now!